Data Security

R877's Privacy Policy — Your information is completely secure

Learn clearly how your personal information is collected, stored, and protected on the r877 platform. We believe transparency is the best policy.

Last Updated: January 2026

How r877 handles your Data Protection protects

Key highlights of our Privacy Policy at a glance

SSL Encryption

All your data on r877 is secured with 256-bit SSL encryption. Third parties can never access your information.

No Sale of Personal Data

Your personal information is never sold to third parties. This is an absolute and non-negotiable policy of r877.

Minimal Data Collection

R877 only collects information that is strictly necessary for operating the platform. No additional data is requested.

User Controls

You can request to update, correct, or delete your information at any time. You are in full control.

Secure Servers

All data is stored on secure servers meeting international standards. Regular security audits are conducted.

Marketing Opt-Out

You can cancel your subscription to r877 promotional messages at any time.

1

Introduction and Commitment

Welcome to the r877 platform. We believe that safeguarding users' personal information is the foremost responsibility of any trusted gaming platform. This Privacy Policy ("Policy") establishes a clear framework governing how information is collected, stored, and used between r877 and its users.

By using the r877 website or app, you are considered to have accepted this Privacy Policy. Please read it in full before creating an account.

The core promise of r877's Privacy Policy is this: your data exists for you alone, not for anyone else. We never share your information with third parties without your consent.

This Policy applies to r877's website, mobile app, and all other digital services. Any changes will be reflected on this page, and the "Last Updated" date will be revised accordingly.

2

What information we collect

R877 only collects information that is necessary for the smooth operation of the platform. We always follow a "minimum necessary" principle when it comes to data collection.

Type of Information What is collected When it is collected
Identity Information Name, date of birth, NID/passport number During account registration and KYC verification
Contact Information Mobile number, email address During registration and login
Financial Information Payment method, transaction history During deposits and withdrawals
Device Information IP address, device type, browser While using the platform
Gaming Information Game history, betting records While playing games

R877 never collects your bank account password, PIN, or payment app login credentials. If anyone asks for this kind of information, it is fraud.

If anyone claiming to be from r877 asks for your password or PIN, contact support immediately. r877 never asks for this kind of information.

3

How We Use Your Data

R877 uses the information it collects for the purposes listed below. Each purpose is clearly defined and necessary to deliver our services:

  • To create, verify, and manage your account
  • To process deposits and withdrawals
  • To provide customer service and support
  • To prevent fraud and misuse
  • To comply with legal obligations (AML/KYC)
  • To improve platform services and user experience
  • To send promotional offers and bonuses (only with your consent)

r877 analyzes your gaming history to generate offers that are relevant specifically to you. This information is never shared with advertisers.

4

Information Sharing and Disclosure Policy

One of r877's strictest policies is its data-sharing policy. We never sell or share your information for profit.

However, r877 may share information in the following limited circumstances:

  • Payment Providers: Only the minimum necessary information is shared with bKash, Nagad, and Rocket to process deposits and withdrawals.
  • Legal Authorities: Information may be disclosed pursuant to a court order or government directive.
  • Security Partners: Limited information may be shared with trusted security providers to help prevent fraud.
  • Business Transfer: Users will be notified in advance in the event of any merger or transfer of r877's business.

Whenever information is shared in any of the above circumstances, we will make every effort to notify you in advance, and only the minimum necessary information will be shared.

5

Cookie Policy

R877 uses cookies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.

Types of cookies used by r877:

  • Essential Cookies: Essential for maintaining your login session and platform security. Disabling these will prevent the platform from functioning properly.
  • Performance Cookies: Used to monitor page loading speed and overall platform performance.
  • Functional Cookies: Used to remember your preferred language, game settings, and similar preferences.
  • Analytics Cookies: Used to understand platform usage patterns. No personal information is included.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some r877 features to stop working.

6

Data Protection Measures

R877 uses industry-standard security technologies and practices to protect your data. Our security framework is reviewed and updated on a regular basis.

SSL/TLS Encryption

All data transmissions are encrypted with 256-bit SSL.

Secure Servers

Your data is stored on servers protected by internationally certified firewalls.

Regular Audits

Regular third-party audits are conducted to identify and address security vulnerabilities.

Access Control

Only authorized personnel can access specific data.

If you notice any suspicious activity related to your account security, please contact r877 support immediately. Your safety is our top priority.

7

Data Retention Period

R877 does not retain your data longer than necessary. Different retention periods apply depending on the type of information:

  • Account information: Retained while the account is active and for up to 5 years after closure (as required by legal obligations).
  • Transaction records: Retained for up to 7 years in accordance with AML policy.
  • Gaming History: Retained for the duration of the active account.
  • Cookie Information: Session cookies are cleared when you close your browser. All other cookies last up to 1 year.
  • Support conversations: Up to 2 years after the issue is resolved.

Certain data may not be deletable before a set period due to legal obligations. You will be clearly informed if this is the case.

8

Your Data Rights

Every r877 user has full rights over their own data. You may exercise any of the following rights at any time:

Right to Access Information

You can find out exactly what information r877 holds about you.

Right to Rectification

If any of your information is incorrect, you may request a correction or update.

Right to Erasure

You may request the deletion of your data where no legal obligation requires its retention.

Right to Restrict Processing

You may request that we stop using your information for specific purposes.

Data Portability

You may request a copy of your data for your own records.

Right to Opt Out of Marketing

You can opt out of promotional messages at any time.

To exercise any of the rights above, contact the r877 support team. Requests are typically processed within 7 business days.

9

Minor's Privacy

R877 is a platform exclusively for adults (18+). No one under the age of 18 is permitted to create an account, and no data is collected from minors.

If a minor creates an account using false information and this is subsequently discovered:

  • The account will be permanently closed with immediate effect.
  • All collected data will be deleted immediately.
  • Any deposited funds will be reversed and the guardian will be notified.

If you suspect a minor is using r877, contact our support team immediately. Child protection is our highest priority.

10

Privacy Policy Updates

R877 reserves the right to update or modify this Privacy Policy at any time. When changes are made:

  • The "Last Updated" date on this page will be revised.
  • You will be notified at your registered email address whenever significant changes are made.
  • A notice will be posted on the website.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you do not agree to the updated policy, you may request to close your account. Bookmarking this page will make it easy to review the latest policy at any time.

11

Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please contact the r877 support team directly. We are ready to assist you.

Email Support

[email protected] — contact us directly by email for any privacy-related concerns.

Live Chat

Chat with us in Bangla via 24/7 Live Chat. We typically respond within 5 minutes.

Privacy-related complaints are typically resolved within 7 business days. For urgent matters, please reach out via live chat.

Frequently Asked Questions — Privacy Policy

Privacy FAQs

No, r877 never sells your personal information. This is an absolute and non-negotiable policy. Your data is used solely to operate the platform and improve our services.

Account information is retained for up to 5 years after account closure, and transaction records are kept for up to 7 years in accordance with AML policy. No data is held beyond these periods.

Yes. Unless required by legal obligations, you can request deletion of your data at any time. Contact r877 support and the request will be processed within 7 business days.

Yes. All payments on r877 are processed through SSL encryption. Only the necessary information is shared with bKash, Nagad, and Rocket, and no payment details are stored on r877's servers.

Yes. You can unsubscribe from promotional messages at any time by contacting support or clicking the unsubscribe link in any email. Important account-related notifications will continue to be sent.

When significant changes occur, r877 will notify you at your registered email and post an announcement on the website. The "Last Updated" date at the top of this page will also reflect the change. We recommend checking this page regularly.
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Your privacy is fully protected at r877. Transparent policies, a secure environment, and dedicated support make r877 Bangladesh's most trusted gaming platform.

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