Gaming is entertainment — it should never feel like a burden. r877 believes every player deserves a safe and responsible gaming experience. Use our tools and support services, and enjoy playing within your limits.
What we offer to keep your gaming experience safe
Set daily, weekly, and monthly deposit limits. Once a limit is in place, it takes effect immediately, and increasing it requires a 72-hour waiting period.
Decide in advance how long you'll play each day on r877. Once your time is up, your account will be locked automatically.
Whenever you feel like you need to step back, use r877's Cooling Off feature. You can pause your gaming for anywhere between 24 hours and 6 weeks.
If you find it difficult to control your gaming, you can self-exclude from the platform for a period of 30 days or permanently.
Set a maximum stake per single bet. Reducing this limit takes effect immediately, while increasing it requires a 24-hour waiting period.
R877's trained support team is always ready to assist you. Reach us via live chat or email.
Responsible gaming means treating gaming and betting as a leisure activity — where you decide when to play, how much time to spend, and how much money to use. r877 believes that every player's gaming experience is best when it's controlled and mindful.
Online gaming is growing in popularity across Bangladesh. With that in mind, r877 is committed to building a responsible gaming culture on its platform. Our goal goes beyond entertainment — we want to ensure the mental and financial wellbeing of every user.
Keep in Mind: Gaming offers no guarantee of winnings. Every bet carries the risk of a loss. Only use money you can afford to lose without affecting your household.
The four core principles of responsible gaming at r877 are — Control (understanding your spending and time), Balance (gaming is just one small part of life), Honesty (acknowledging your own situation) and Support (seeking help when needed). These four principles form the foundation of our responsible gaming program.
Gaming addiction doesn't develop overnight. Habits shift gradually. Watch out for these signs that gaming may be getting out of control:
If you notice any of the above signs in yourself, contact r877 support immediately or check the support resources below. Acting early is always the best approach.
Noticing these signs is not a weakness — recognizing them takes real courage. The r877 support team is ready to help you without any judgment.
Ask yourself the following questions. If you answer "yes" to most of them, it may be time to take a closer look at your gaming habits.
Did you spend more than your budget on gaming last week?
After a loss, have you ever kept betting thinking you could win it back?
Has a family member or friend ever expressed concern about your gaming?
Do you feel like you're missing out or get anxious when you're not gaming?
Is gaming affecting your work, studies, or time with family?
Have you ever taken out a loan or dipped into your savings to cover gaming expenses?
If you answered "yes" to more than 2 questions — set gaming limits or contact r877 support. If more than 4 — consider activating self-exclusion.
Follow these steps to stay safe on r877. They're simple, but highly effective:
Decide in advance how much of your income you are willing to spend on gaming each month — and never use money set aside for household expenses.
Use r877's timer feature to cap your daily gaming time. When the alarm goes off, stop.
Never place bets when you're angry, upset, lonely, or under the influence of alcohol. Make decisions with a clear head.
Take at least a 10-minute break every hour. Get up, walk around, and drink some water.
Don't treat gaming as a source of income. Think of every bet as the cost of entertainment.
Set deposit and betting limits from your r877 Account Settings. It's your most powerful safeguard.
Responsible gaming isn't just about playing less — it's about playing with awareness. r877 wants you to feel good after every gaming session, not regretful. That's why these tools are always available free of charge on our platform and can be activated at any time.
All responsible gaming tools on r877 are completely free and available instantly — no complications.
Sometimes we can't see our own problems clearly — family or friends are often the first to notice. If someone close to you is struggling with gaming, here's what you can do:
The r877 support team is also here to assist family members. If someone in your household is an r877 user, you can request that responsible gaming limits be activated on their account.
R877 is strictly for users aged 18 and above. We take firm measures to keep minors off the platform:
If children or teenagers have access to your device, enable a PIN lock on the r877 app and always log out of your account. Child safety is our highest priority.
Asking for help is a sign of strength. r877 is here for you — reach out to us with any questions or concerns.
Chat with us live in Bengali, 24/7. We typically respond within 5 minutes.
[email protected] — describe your issue in detail and receive a resolution within 7 business days.
Log in to activate deposit limits, time limits, and self-exclusion directly from your account.
Don't delay seeking help from a mental health professional if you're dealing with gaming addiction.
Frequently Asked Questions About Responsible Gaming
Gaming on r877 is about more than winning — it's a safe, transparent, and enjoyable experience. Stay with us and play responsibly.